Managing Email Addresses and Troubleshooting Document Sending Issues in Bizimply
When using Bizimply to send documents, such as employee contracts, it’s important to understand the system’s email address policies and how to resolve common issues. Below are guidelines and troubleshooting steps to help you manage these tasks effectively.
Email and Document Management Policies
Email Address Restrictions: Documents can only be sent to the email address stored in the employee’s profile within Bizimply. If you need to send a document to a different email address, you must first update the employee’s email address in their profile. This ensures that all communications are consistent and secure.
Troubleshooting Email Issues
If you encounter issues when emailing documents, such as employee contracts, follow these steps to resolve the problem:
Close the tab where the page is open.
Log out of your Bizimply account.
Clear your browser cookies and cache for "All Time."
Open a different browser (e.g., Chrome, Firefox, Edge, Safari).
Go to the Bizimply login page and sign in again.
Attempt to email the document again.
Additional Tips:
Ensure that document names do not include special characters such as dashes, quotation marks, apostrophes, or symbols like
–,—,…,•,§,¶,°,±,×,÷,√,∞,≠,≈,€,£,¥,₹,←,→,↑,↓,↔,⇒. These characters can cause errors when sending documents.
By following these guidelines and troubleshooting steps, you can ensure smooth and efficient document management within Bizimply.