In this article you will learn:

How to clear your cache on Google Chrome
How to clear your cache on Safari
How to clear your cache on Firefox
How to clear your cache on Internet Explorer

When browsing the web, certain items such as images and web pages are stored or 'cached' in your browser. These cached items take up memory and can cause your browser to run more slowly than usual or crash.

Additionally, slowness or crashes may also be caused by system updates or server-related issues. Temporary slowness can occur when Bizimply is pushing updates to the platform, which are typically resolved quickly. Occasionally, server-related problems may also cause Bizimply to appear down, but these are usually addressed promptly by the technical team.

If Bizimply isn't running as you would expect in your web browser, we suggest clearing your cache.

Clearing your cache is often the first step in troubleshooting, but other factors such as system updates or server issues may also contribute to performance problems.

Note: We always recommend that you use Google Chrome browser. If you're using an alternative browser, switch over to Chrome to get the most out of Bizimply!

Clearing your cache for Google Chrome - Mac

On the right-hand side of your Chrome menu bar, you'll see 3 vertical dots
Click here, then navigate to Settings.
If you're browsing Chrome on a Windows PC then the vertical dots with be replaced with 3 vertical lines
If you're on an Apple computer, scroll down to the Privacy and Security section of the Settings page
You may need to expand the Advanced section to get here
Images & Files box, then select Clear Data

Clearing your cache for Google Chrome - Windows

Select History in the left-hand side menu
Click on the Clear Browsing Data button
Tick the Empty the Cache box
Click Clear Browsing Data

Clearing your cache for Safari

Click on Safari and then Preferences
Select Privacy and click the Manage Website Data button
Select Remove All and then Remove Now

Clearing your cache for Internet Explorer

Click the Tools icon on the right side of the menu bar
Select Safety and Delete Browsing History
Check the Temporary Internet Files and Cookies boxes
Click Delete

Clearing your cache for Microsoft Edge

Select the icon with three horizontal lines in the menu bar
Then click the History button (it looks like a clock!)
Next click Clear All History
Select the Cached data and files box, click clear

Clearing your cache for Mozilla Firefox

Click the three vertical horizontal bars on the menu bar
Click History, then Clear Recent History
Set the Time Range to Clear as Everything
Details segment, and tick the Cookies and Cache boxes
Click Clear Now

Having issues?

Additional Troubleshooting Steps

Access Bizimply Using a Non-Bookmarked URL: Type "bizimply.com" directly into your browser’s address bar to ensure you are loading the most up-to-date version of the site.
Try a Different Browser or Device: If the issue persists, switch to a different browser or device after clearing the cache to rule out local browser problems.
Perform a Disk Cleanup: Open the Start Menu, type "Disk Cleanup," select the relevant drive, check "Temporary files" and Cache, and click "OK." Refresh the Employees page to see if the issue is resolved.

If you've tried clearing your browser cache and are still experiencing issues using Bizimply, please contact our support team!

Additionally, you can check Bizimply’s official communication channels for updates or announcements about ongoing issues.

UI and Feature-Specific Issues

Missing "Add New Employee" Button

If the "Add New Employee" button is missing:

Reduce the browser zoom level.
Check your device’s screen resolution or display settings.
Ensure no filters are applied that alter the employee table view.
Try logging out and back in or switching to a different browser.

Employees Section Not Loading (Spinning Circle)

If the Employees section won’t load:

Clear your browser cache.
Update your browser to the latest version.

Employee-Specific Issues

Blank Employee List Page

If the employee list page appears blank:

Clear your cookies and cache.
Log back into Bizimply using the direct link (bizimply.com).

Limited Profile Visibility

If you can’t see full profiles for certain employees:

This may occur if the employee is shared with your location but their main location is elsewhere.
If permissions are the issue, request an admin to adjust your role access level.