Bizimply

<a href="#h_a8114634cd">How to configure two-factor authentication using MyZimply</a> ​<a href="#h_2fe1689cde">How to configure two-factor authentication on the Employee Portal</a>

<a href="#h_7888c4188f\">Logging in to MyZimply with two-factor authentication</a> ​<a href="#h_39cf369f2a">Logging in to the Employee Portal with two-factor authentication</a>

<a href="#h_d3eb2e249c">How to reset two-factor authentication for a user</a>

How to configure two-factor authentication using MyZimply

NB: 2FA requires MyZimply 5.1.2 or above

If you you are not already using one, install an authentication app such as Google Authenticator on your device (click <a href="https://apps.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">here</a> for iPhone, click <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&amp;hl=en_GB&amp;pli=1" rel="nofollow noopener noreferrer" target="_blank">here</a> for Android). This app is essential for the authentication process.

Click the menu icon at the top right of the screen and click Security

In the security menu, click Two-Factor Authentication

Scan the QR code with your authentication app or manually enter the code that appears underneath. 

Enter the code generated by your authenticator app into MyZimply

Download your backup codes and store them securely

1. If you you are not already using one, install an authentication app such as Google Authenticator on your device (click <a href="https://apps.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">here</a> for iPhone, click <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&amp;hl=en_GB&amp;pli=1" rel="nofollow noopener noreferrer" target="_blank">here</a> for Android). This app is essential for the authentication process.
2. Open MyZimply 
3. Click the menu icon at the top right of the screen and click Security
4. In the security menu, click Two-Factor Authentication
5. Scan the QR code with your authentication app or manually enter the code that appears underneath. 
6. Enter the code generated by your authenticator app into MyZimply
7. Download your backup codes and store them securely

How to configure two-factor authentication on the Employee Portal

If you you are not already using one, install an authentication app such as Google Authenticator on your mobile device (click <a href="https://apps.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">here</a> for iPhone, click <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&amp;hl=en_GB&amp;pli=1" rel="nofollow noopener noreferrer" target="_blank">here</a> for Android). This app is essential for the authentication process.

Click on the Your Profile option from the menu at the top of the screen

In the menu on the left-hand side, click Security

Click the on switch beside the Two-Factor Authentication option

Enter the code generated by your authenticator app

1. If you you are not already using one, install an authentication app such as Google Authenticator on your mobile device (click <a href="https://apps.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">here</a> for iPhone, click <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&amp;hl=en_GB&amp;pli=1" rel="nofollow noopener noreferrer" target="_blank">here</a> for Android). This app is essential for the authentication process.
2. Login to Bizimply
3. Click on the Your Profile option from the menu at the top of the screen
4. In the menu on the left-hand side, click Security
5. Click the on switch beside the Two-Factor Authentication option
6. Scan the QR code with your authentication app or manually enter the code that appears underneath. 
7. Enter the code generated by your authenticator app
8. Download your backup codes and store them securely

Logging in to MyZimply with two-factor authentication

Enter the code generated by the app into MyZimply

1. Open MyZimply
2. Enter your login details as normal
3. Open your authenticator app
4. Enter the code generated by the app into MyZimply

Logging in to the Employee Portal with two-factor authentication

1. Open the Bizimply webpage
2. Enter your login details as normal
3. Open your authenticator app
4. Enter the code generated by the app into MyZimply

How to reset two-factor authentication for a user

NB: this can only be performed by a user with correct permissions

Find the employee profile of the affected user

Beside 2FA Status, click the green Reset 2FA button

1. Login to Bizimply
2. Find the employee profile of the affected user
3. Click on the Work tab
4. Beside 2FA Status, click the green Reset 2FA button