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Why is an attendance clock-in marked as "unprocessed"?
Why is an attendance clock-in marked as "unprocessed"?
Sean McTiernan avatar
Written by Sean McTiernan
Updated over a week ago

When an Attendance clock-in is marked as "unprocessed", once you hover over the "i" symbol, this means that the employee's timecard has been approved while they were still clocked in for a shift.
Here's how to solve this issue:

  1. Unapprove the employee's timecard

  2. Update the clock-in information

  3. Check the attendance and timecards to ensure they are correct

  4. Approve the timecard again once the updates are complete

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