In this article you will learn:
How to access your customer billing portal
Navigate to plans and billing
Click on "Manage Billing"
This will open a new tab within your browser for your billing portal
Log in using your billing account email address and the OTP sent via email
NB: Only billing admins can log in to the billing portal. If you're not a billing admin and need access, please contact your Customer Success Manager or Customer Support to update the necessary permissions.
What features are available in the billing portal
View and Edit Your Account's Billing Information - Update your account details, including contact details and billing addresses
View Your Current Subscription - Check the details of your current subscription, including pricing and features
Download Your Billing History and Invoices - Access and download your billing history and invoices
Update Your Payment Methods - Add or change your preferred payment methods
How to edit your subscription
Log in as the main administrator
Click on your name/email in the top right-hand corner.
Select 'Plans & Billing' from the drop-down menu.
Choose the blue 'Change Plan' button
Please ensure you are selecting the correct number of employees for your business
If you have any queries regarding your invoice please contact support@bizimply.com
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